Customer Service and Support
Customer first, worry-free service. Comprehensive support ensures your trading peace of mind.
24/7 Customer Support
ProEx provides 24/7 customer support for every user, ensuring timely assistance and answers at any time. Whether it’s technical issues related to trading or inquiries about account security, our professional customer service team responds quickly and offers solutions. ProEx's customer service team is always user-centered and dedicated to enhancing users' trading experience and satisfaction.
We offer multiple service channels, including online support, phone assistance, and email feedback, ensuring users can receive help in the most convenient way. ProEx's customer service team continuously undergoes training and knowledge updates to solve users' doubts and problems in the shortest time possible.
User Education and Training
ProEx not only focuses on users' trading needs but also provides comprehensive education and training resources for beginner users.
We offer various learning methods, such as online tutorials, video courses, and live webinars, to help users quickly master the basics of digital asset trading and operational procedures. Whether you're a newcomer to the cryptocurrency market or an experienced investor, ProEx provides ample learning resources to help you succeed in your trades.
We also regularly invite industry experts for market analysis and technical insights, helping users better understand market trends and investment strategies.
Through these educational resources, ProEx helps each user improve their trading skills and achieve wealth growth.